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Reviews ( 60 )
Great service got what I wanted very pleased with my product
We chose Aspen Wood Floors to install Craft wood flooring for main and upper floors and high end vinyl for our basement. David Mahabir was our sales consultant and he was the deciding factor when selecting a vendor as he was knowledgeable, communicated very well and really cared as much as we did that the finished product be perfect (multiple site visits and even moisture tests of the subfloor). He was the only vendor that rightly saw the need to level our main floor subfloor and even the freshly poured basement, as he wanted to ensure the look and longevity of the floor. Pricing was excellent given our choices, installation was perfect and efficient, and their after care support when other trades damaged a section of the floor was first rate. I highly recommend Aspen and David in particular.
Great selection of hard goods. Need more vinyl plank.
Sales staff very knowledgeable Canadian quality wood floors service excellent.
Extremely knowledgeable staff and great selection.
I would recommend Aspen Wood Flooring to anyone thinking of putting in New Wood Flooring. Great service and friendly staff.
We needed engineered hardwood .. lots of it but only if the price was right .. we were happy to get this .. actually hundreds of dollars cheaper than a local store .. I think this is because they sell volume and have some connections with the company we purchased from .. but they are not afraid to take advantage for you if you are not focused on their pricing ..
Good selection not a bad place
Purchased over 3000 sqft of engineered hardwood and had an exceptional experience throughout the process. Jim and team were very knowledgeable in terms of products offered and extremely helpful in working with me to get updates on inventory and delivery dates. Stock was delivered as expected and on schedule. Great customer service and reliable organization. I would definitely recommend (already have!) to others looking for a great experience.
Great flooring products but install had multiple delays and support afterwards could have been a bit smoother. Was able to get Aspen to fix the material issues (a few gaps and uneven spots). Since then have been quite happy with the flooring.
Perfect place to see, touch and feel all the different flooring products you can get for your home project. There are tons of products, colours and textures to choose from. The staff is ready to great you and really happy to help.
Aspen wood recently completed replacement of entire house hardwood floors.My experience dealing with David from the start to the end was amazing, his knowledge and experience was excellent. Ray the installer was outstanding and he is truely a professional at his job. I am extremely satisfied with the work done.
I am a return customer and, without hesitation, would be happy to recommend Aspen Wood Floors. The first time, I bought the materials and my own contractor laid it down . This time, installation was included. Both times, I dealt with Jim Pincoe because he is very knowledgeable, never 'pushy', and you feel that he will offer a fair deal. The materials are top quality and Jim personally interacted with the condo building manager to assure them the underpadding requirements for noise control were met. The installers were hard working and consiencious. I am very happy with the results.
I highly recommend this company. We had a great experience from start to finish (including a problem that was resolved quickly). How often can one say that? We replaced the carpets and laminate flooring with hardwood throughout our 2 story home. Aspen has a wonderful selection of flooring to choose from in their showroom, and prices are comparable with other companies. Jim Pincoe, our Sales Representative at Aspen, was very knowledgeable and so helpful as we proceeded through the estimate, choosing the flooring, to installation and completion. (All done within a six week period). He was a pleasure to deal with. Our flooring was installed by Ray. He is a master at his craft. He takes pride in his work and boy does it show. I love love love my new flooring! Thank you Aspen, Jim and Ray. It was indeed a pleasure. 0 of 0 people found this review helpful. Helpful? Yes No
In 2011 my wife and I decided to upgrade the floors in our condominium from the builder-basic laminate to engineered hardwood. After visiting a number of different vendors we decided to go with Aspen after visiting their show room and being awed by both the variety of material and the positive attitude of their associates. The entire process, from having a representative visit for an estimate, to borrowing samples to check the look/feel through to installation was smooth and painless. I would like to make special mention of the care and attention to detail displayed by the installation team. At the end of each day the team cleaned up and covered the areas they were working on so that our home was still fully functional. As per attention to detail, we have a storage unit in our closet which, for all intents and purposes, is a built in meaning the new flooring had to but cut to fit around it; this job was done so well that, unless you were looking for it, you would think the new flooring went under the cabinet. All-in-all, if ever I need to have my floors done again I would not hesitate to give Aspen a call.
Godfrey And Rebecca
Virginia Dennigan
Lorie Ercolani
Mike Antoniadis
Bob Marshall
Chris
Karen
Louise
Carolyn
Bob
Bill And Jean
George Placewicz
Barb Edmison
Raymond
Irene And Kevin
Rita
Alice Edward - Project Manager Interior Designer
Patricia Dodd
Judy
Vanessa
Shirley
Debbie & Andrew In Mississauga
Marguerite
Diane & Marvyn
Mark & Gilma
G.Charabin
Neil
Laura
Alex
LOVE my new floors! Product is great quality and installation crew is efficient and professional. This is actually the 3rd home I have had Aspen supply and install my floors and I keep coming back. Now if only I'd stop moving... I have checked out other companies but the wide range of products and very knowledgable staff are why I continue to choose Aspen. Also, I believe they've been in business for about 25 years so I know I'm using a company that stands behind their services.